Betway provide a safe and secure gambling environment by educating customers of the potential risks of gambling harms and how to help manage their gambling activity. Betway has integrated a suite of safer gambling tools – a reality check, deposit limit, take-a-break, self-exclusion and more – to help customers who wish to control their play.
Betway takes its responsibility to its millions of customers with utmost importance. Gambling should always be a form of entertainment, just like going out to see a show or going out for dinner. Betway are committed to providing customers with a safe environment to ensure customer experiences remain entertaining whilst managing any potential risk.
Betway puts customer welfare at the forefront of every decision it makes and has invested in the latest technology that proactively assists to detect patterns of at risk play.
Betway also supports a range of organisations directly involved in dealing with problem gambling and the issues that can arise from it.
A golden rule of gambling is to play within your means. So to help our customers do just that, they can set deposit limits via their account or by contacting our Customer Care Team. Limits can be set for any period of time to suit their needs.
Take a Break
There’s nothing wrong with taking a break and our customers can set a break period from anything from 24 hours to six weeks by logging in or by contacting our Customer Care Team.
Our customers can set themselves a timer to limit their play. At that point they can choose to keep playing or exit the game.
If our customers feel they need time to take a step back they have the option to self-exclude and stop gambling with us altogether. Self-exclusion can be applied in periods ranging from six months to five years.